FREQUENTLY ASKED QUESTIONS
What does the Vendor Package include?
The $250 one-time Vendor Package unlocks access to our full private catalog, exclusive reseller pricing, weekly new-release drops, priority support, and reseller tools — for life.
How fast do you ship?
Domestic orders ship within 1–2 business days and typically arrive in 3–5 business days. International orders ship within 3 business days. See our Shipping Policy for full details.
Do you offer returns or refunds?
Yes. Items may be returned within 14 days of delivery in unused, original condition. Full refund under our Buyer Protection guarantee — no questions asked.
Do I need a business to buy the Vendor Package?
No. Individual resellers, side-hustlers, and small stores all qualify. As long as you're 18+, you can join.
How do I track my order?
Tracking is emailed as soon as your order leaves our warehouse. If it hasn't arrived within 24 hours of the ship confirmation, contact support.